User Account

support@pics.edu.pk         0092 336 530 56 83 (Call, Whatsapp, Imo, Viber)
SKYPE: PICS.SUPPORT    0092 312 528 40 18    0092 51 485 0569 & 0570

         Pakistan Institute of Computer Sciences

Refund Policy



We take extra care in quality but if customers are still not completely satisfied with purchase, customers may return the Hard Copy Certificate within 8 working days from the date of receipt with valid reason. Please note that before dispatching any order, we record measurement part of the dress and keep them in record so that if any misfit case arise we first investigate it by checking measurements from our database.
Please know that you must provide us a written record of the reason for return or exchange within 48 hours of receiving the Hard Copy Certificate.

Privacy Policy

We respect your privacy and we are very much committed to the same.
We value your Privacy and the information collected from you while placing an order on pics.edu.pk is never shared with anyone else and is used only for the purpose of finalizing, fulfilling and shipping your order as per your instructions. We would never sell, rent or share your email with any third-party.

Information Collected

To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, Your Address, City, Zip code, State, Country, Phone Number and Contact E-mail address and same details which we need to have for shipping address if you are going to order to someone.

Information Sharing

We do not rent, sell, barter, or give away your information to any third party. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfillment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us.

 

Information Usage

The most important usage of the information collected from you is your email which is used to inform you that your order has been confirmed/executed. Your email is also used to inform you for your customer service related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.

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